The Shift Underway
 

   "There is still a lot of confusion between reengineering and downsizing, but the two are really unrelated. Fundamental changes in the marketplace, fundamental changes in customers, are really shaking the entire company and the entire industry.  Managers built companies for a certain era. That era is over. Now they have two choices.  They can either try to continue to operate their old companies, which will then die, or they can create new ones."   < Michael Hammer, consultant, co-author of best-seller Reengineering the Corporation, and author of the follow-up The Reengineering Revolution

   ". . . reflects a larger paradigm shift underway worldwide."   < Michael Brimm, management professor at Insead, the European institute of business administration outside Paris

   "Quite simply, those who don't shift, will get shifted. And no company in the world, #1 market-share or not, is immune from becoming dust."   < Ram Shriram, consultant to many Fortune 500 corporations and a former Harvard Business School faculty member



Committed Leadership

   "For a real paradigm shift to occur within a corporation, there has to be a divine discontent with the status quo at the very top, and the courage to do something about it."   < Ram Shriram

   "Radical change is always led from the top, but a leader doesn't just tell people that they must do it.  A leader makes people recognize why they must do it.  To me, the difference between success and failure in this enterprise is committed leadership."   < Michael Hammer

   "If you're not hopelessly confused --- ALL of the time today --- you are out of touch with the world around you.  You and I are now in the midst of the biggest change in the way business is done in the last four hundred years.  You, as a leader, better be confused.  Things are moving so fast that there simply isn't time for the old way of doing business."   < Tom Peters, consultant and author of many best-selling business books, including EMBRACING CHAOS: How to Shake Things Up and Make Things Happen

   "What's required are revolutionary changes in the organization, quantum ideas, and the guts to stick with them.  It's difficult, it's painful, and it involves a fundamental shift in the corporation, including power."  < Noel Tichy, University of Michigan Business School professor who's worked extensively with Jack Welch, former CEO of General Electric

   "Cutting staffs to cut costs is putting the cart before the horse.  The only way to bring costs down is to restructure the work. Indeed, a cost-crunch should always be used as an opportunity to rethink and redesign operations."  < Peter Drucker, world's foremost management consultant

   "Effective people don't just do things differently; they do different things.  Their actions reflect a fundamental shift in thinking. The very core of First Things First is dealing with what's really important rather than responding to what's merely urgent."   < Dr. Stephen Covey, consultant, best-selling author, and founder of the Covey Leadership Institute


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